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FAQs

Help center

Frequently Asked Questions

Answers about courses, saved progress, certificates, payments, and support.

Can’t find what you need? Call (559) 326-7405 or email [email protected] and we’ll help.

Course Questions

Every course has a menu/utility bar. It is situated in the top left of each page. Click it to hide/expand it. Here you will find a tab called "Resources". This is where you can access and download every document made available by the course author.

Manage My Account

Certificates of completion usually can be found in Account – My Quiz History under the tab labeled “Certificates.”

Completions are reported to licensing agencies the first week of each month from January through October. November and December completions are reported more frequently. Courses are reported to the licensing agency listed in your profile at the time you passed your exam. If you have concerns, email [email protected] and include the course title and completion date.

Once logged in, open My Profile. You can update your account, licenses, and crops there.

Payments and Cancellations

We accept all major credit cards.

Cards can expire, be stolen, or be reissued. If the card we have on file is out of date or no longer valid, please update your card details.

Getting Started

Select Register at the top of the public page. Complete every section thoroughly and accurately, because missing information may prevent you from earning CE credits.

Each course offers two ways to navigate:

  1. Use the menu in the top-left corner and select Contents to track progress or move to another section.
  2. Use the Next and Back buttons above the lesson content.

Supported Browsers, Devices & Technology

Yes. Courses include multimedia features, so a stable broadband or network connection is recommended.

Yes. The portal works on iPads and tablets, although layout and scrolling may vary slightly by device.

We support current and recent major releases of Chrome, Firefox, Safari, and Microsoft Edge.

On mobile, use a current or recent version of Android or iOS.

Yes. The portal is HTML5 compatible and courses can be completed on a smartphone.

Accessing Your Course(s)

No. You do not need to repurchase an exam if you do not pass; you can retake it.

No. Courses are available 24/7, so you can sign in and continue at your convenience.

Audio and Video

Check your internet connection, restart it if necessary, clear your browser cache, and update or try another browser. Also check your speaker or headphone connection and your device audio settings.

Check your internet connection, restart it if necessary, clear your browser cache, and update or try another browser.

Explore courses

Browse all course categories and featured continuing education courses.

All Courses

  • Soil and Water Management
  • Crop Management
  • Nutrient Management
  • Disease Management
  • Pest Management
  • Weed Management
  • Production Practices
  • Laws & Regulations

Managing Key Insects in California Almond Orchards/Principles of IPM [2026]

Managing Key Insects in California Almond…

$20.00
Pesticide Essentials for Advisers and Applicators  [2026]

Pesticide Essentials for Advisers and Applicators…

$20.00
Organic/Sustainable Agriculture Production [2026]

Organic/Sustainable Agriculture Production [2026]

$20.00
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